Refund policy

At Activa (branded footwear collections for men and women), our dedication to customer satisfaction goes beyond merely offering footwear – we are committed to delivering an unparalleled experience of high quality and comfort. Our brand is founded on the principles of craftsmanship, innovation, and a genuine understanding of the diverse needs and preferences of our valued customers.

No Returns or Refunds or Exchange:
We regret to inform you that we do not accept returns or provide refunds for any reason other than size issues. Exchange policy: Goods once purchased cannot be exchanged.

We understand that sometimes you may encounter sizing issues, and we are here to assist you. Please take note of our return policy outlined below:

Size Issues:
If you experience sizing problems with your Activa footwear, please do not hesitate to contact our customer service team within a day of receiving your order. We are committed to helping you find the right fit and will guide you on the best course of action.

Commitment to Quality:
At Activa Footwear, our commitment to providing high-quality and comfortable footwear is unwavering. We appreciate your understanding of our return policy as we strive to ensure your satisfaction and the longevity of your footwear.

Contact Us:
For any size-related concerns, our customer service team is available to assist you promptly. We appreciate your understanding and look forward to ensuring your satisfaction with Activa Footwear.

Thank you for choosing Activa Footwear for your comfort and style needs. Your trust in our commitment to quality is valued, and we look forward to assisting you in finding the perfect fit.